Privacy Policy
1. Introduction and Company Overview
Soumik Host is a commercial digital infrastructure entity operated and managed by Soumik Ghosh, Founder, providing web hosting, server solutions, domain registration services, and technical support through soumikhost.in. This Privacy Policy governs the collection, use, storage, processing, and protection of any information you provide while utilizing our Services. By accessing this Website or using any Service, you acknowledge you have read, understood, and agreed to be bound by every term herein.
2. Legal Status
Soumik Host is a recognised business entity operating under the laws of the Republic of India.
| Detail | Information |
|---|---|
| Entity Name | Soumik Host |
| Proprietor / Founder | Soumik Ghosh |
| Jurisdiction | Republic of India |
| Official Website | https://soumikhost.in |
| Support Contact | support@soumikhost.in |
3. Definitions
| Term | Definition |
|---|---|
| Company / Soumik Host | Soumik Host, its founder Soumik Ghosh, and authorized personnel responsible for operating the Website and Services. |
| Website | The digital platform at https://soumikhost.in |
| Services | All web hosting plans (Shared, Cloud, Reseller, WordPress), VPS/server solutions, domain registration, SSL certificates, email hosting, technical support, and ancillary digital products. |
| Personal Data | Any information relating to an identified or identifiable individual — including name, email, phone, IP address, or financial data. |
| Usage Data | Automatically generated data from your use of the Services, including server logs, analytics metrics, session data, and device information. |
| User / You / Customer | Any individual, company, or legal entity that accesses the Website or purchases and uses the Services in any capacity. |
4. Information We Collect
- Registration & Account Data: Full legal name, email address, phone number, billing address, company name (if applicable), and account login credentials.
- Billing & Financial Data: Invoice records, payment method type, and transaction history. All payment processing is handled by PCI-DSS-compliant gateways. Soumik Host does not store complete card numbers or CVV codes.
- Technical & Usage Data: IP addresses, browser type, operating system, device identifiers, access timestamps, pages visited, geographic region, and diagnostics via server logs and analytics.
- Communication & Support Data: All information shared during support interactions — emails, tickets, feedback — retained for service continuity and quality improvement.
Data Minimization Commitment
We collect only the minimum data required to operate the Services. We do not engage in speculative data collection or profile-building for advertising purposes.
5. Cookies & Tracking Technologies
- Essential Cookies: Required for core functionality including authentication and session management.
- Preference Cookies: Store UI settings, language preferences, and login states.
- Analytics Cookies: Collect anonymized, aggregated data to improve site performance. Never used for profiling or targeted advertising.
- Security Cookies: Help detect and prevent unauthorized access attempts and brute-force attacks.
You may disable cookies through your browser settings. Soumik Host does not use cookies to track users across third-party websites.
6. Purposes of Data Processing
- To establish, maintain, and securely manage user accounts and service subscriptions.
- To process transactions, generate invoices, and deliver purchased Services accurately.
- To provide technical support and respond to customer inquiries and service issues.
- To communicate critical service updates, maintenance notifications, and billing reminders.
- To monitor, analyze, and optimize service infrastructure and system reliability.
- To enforce compliance with applicable Indian and international laws.
- To detect, investigate, prevent, and respond to unauthorized access, fraud, and data breaches.
- To fulfill statutory obligations including financial record maintenance and tax compliance.
7. Data Sharing & Third-Party Disclosure
Soumik Host does not sell, rent, trade, or commercially disclose your Personal Data to any third party. Data may be shared only under these strictly controlled conditions:
- Operational Service Providers: Trusted vendors including payment processors, data center operators, and domain registrars — all bound by written confidentiality obligations.
- Legal & Regulatory Authorities: Government agencies or law enforcement in India, strictly in response to a valid court order or statutory requirement.
- Corporate Transactions: In the event of a merger or acquisition, user data may be transferred to the successor entity with equivalent privacy protections. Affected users will be notified.
Privacy Promise
Your Personal Data is never sold to advertisers, data brokers, or analytics platforms. Your data is not a product at Soumik Host — ever.
8. Data Retention
- Account & Registration Data: Retained for the duration of the active account plus a minimum 3–5 years for compliance.
- Billing & Transaction Records: Retained for a minimum of 7 years as required under Indian tax laws.
- Technical & Usage Logs: Retained for 90 days in active form, then archived or deleted.
- Support & Communication Records: Retained for a minimum of 2 years for service continuity.
9. Data Security Measures
- SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted using industry-standard protocols.
- Firewall & Intrusion Detection: Enterprise-grade firewalls and real-time IDS/IPS systems protect all server infrastructure.
- Access Controls: Strict internal policies ensure only authorized personnel access sensitive Personal Data on a need-to-know basis.
- Encrypted Storage: Sensitive data at rest is stored with strong encryption.
- Regular Security Audits: Periodic vulnerability assessments proactively identify and remediate risks.
10. Third-Party Links
The Website may contain links to external sites not owned by Soumik Host. This Privacy Policy applies exclusively to information collected by Soumik Host. Users are strongly advised to review the independent privacy policies of any external website they visit.
11. Children's Privacy
The Services are strictly intended for individuals at least 18 years of age. Soumik Host does not knowingly collect Personal Data from any person under 18. If you believe your child has submitted data to us, contact us immediately at support@soumikhost.in.
12. Policy Updates
Soumik Host reserves the right to modify this Privacy Policy at any time. All modifications take effect immediately upon publication.
13. Server Integrity, Automation & Bot Hosting Policy
To uphold server integrity and security compliance, Soumik Host enforces a formal policy governing the hosting of automated scripts, bot panels, and related automation systems on its platform.
13.1 — Permitted Automation:
- Private Telegram Integrations: Internal server-side event notifications not exposed via any public-facing URL.
- Low-Resource Backend Scripts: Scheduled automation scripts that operate within allocated CPU and memory thresholds.
13.2 — Prohibited Automation & Bot Hosting:
- Publicly Accessible Bot Panels: PHP-based bot control dashboards or management interfaces accessible via a public URL.
- Automation-Based Public Websites: Web applications whose primary function is managing bot interactions at scale.
- Public Bot Dashboards: Any platform enabling third parties to interact with or configure automated scripts.
- High-Resource Automation: Any automation generating disproportionate CPU, memory, or network traffic beyond plan allowances.
Policy Clarification
Uncertain whether your project falls under this policy? Contact us before deployment at support@soumikhost.in.